A check-in report is more than a tick-list, it’s a Property and People Protection Report. The report provides a clear description of the contents, condition, and cleanliness of the property, and sets the standard expected at the end of the tenancy…which in turn makes the check-out easier for everyone.
This means the check-in process is an ideal opportunity for the tenant to become acquainted with the property’s inventory. It’s where good relationships are fostered between the tenant, agent, and landlord. By taking the time to do this there is a clear, signed record in which all parties agree.
Each IAM Inventory reporter checks each item in the property against the original inventory, noting its presence/absence, condition, and cleanliness.
Condition vs. cleanliness
These are not the same thing. A check-in report that only considers the condition of the property does not establish the standard of the cleanliness at the start of the tenancy. Whilst the check-out report may list cleaning issues at the end of the tenancy, if the check-in report comments only on condition, an adjudicator will be unable to determine if the property’s cleanliness had deteriorated during the tenancy.